Terms and Conditions

By accessing the StayReady Clean website or booking our Airbnb and rental property cleaning services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

StayReady Clean operates in San Diego, CA, and provides professional turnover, linen, and general cleaning services primarily for short-term rental properties.

All cleaning service requests must be submitted through our website booking form, via email, or by phone. A booking is only confirmed once you receive a formal confirmation email from StayReady Clean.

• Check-in and check-out dates must be accurately provided at the time of booking.
• We require at least 48 hours' notice for standard scheduling, subject to availability.
• Same-day or expedited turnovers may incur an additional priority fee.

We understand that guest schedules change. However, due to the tight nature of rental turnovers, we strictly enforce our cancellation policy:

• Cancellations made 48 hours or more before the scheduled service will not incur a fee.
• Cancellations made within 48 hours of the scheduled service will be charged 50% of the estimated service cost.
• Lockouts or instances where our crew cannot access the property upon arrival will be charged the full service rate.

Clients must ensure that our cleaning professionals have safe and unhindered access to the property on the scheduled date and time. Keys, lockbox codes, or digital access codes must be provided prior to the scheduled turnover.

If a property presents an unsafe working environment (e.g., hazardous materials, severe hoarding, or lack of running water/electricity), StayReady Clean reserves the right to refuse service and charge the standard lockout fee.

For questions regarding these Terms and Conditions or to modify an existing booking, please contact us using the details below: