At StayReady Clean, the privacy of our hosts, property managers, and their guests is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by StayReady Clean and how we use it to provide top-tier Airbnb and rental turnover services. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our cleaning services, when you participate in activities on the website, or otherwise when you contact us to request a booking.
- Personal Identification Information: Name, email address, and phone number.
- Property Information: Rental property address, access codes, lockbox details, and property size/layout.
- Booking Details: Check-in and check-out dates, cleaning frequency, linen service requests, and specific host instructions.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our rental cleaning and turnover services.
- Improve, personalize, and expand our website and service offerings.
- Develop new services, features, and guest-ready standards.
- Communicate with you, either directly or through one of our cleaning teams, including for customer service and scheduling updates.
- Process your booking requests and manage your regular cleaning schedules.
3. Data Security and Retention
We implement a variety of security measures to maintain the safety of your personal information, specifically highly sensitive data like property access codes and lockbox combinations. We only retain personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
4. Third-Party Sharing
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners, our direct cleaning staff, and other parties who assist us in operating our business or serving our users, so long as those parties agree to keep this information entirely confidential and use it only for service fulfillment.
5. Contact Information
If you have any questions or suggestions about our Privacy Policy or how we handle your property's data, please contact us using the details below:
StayReady Clean
404 Harbor Street, Suite 3, San Diego, CA 92101, USA
Email: bookings@stayreadyclean.com
Phone: +1 619 910 0133